What You'll Learn

Transform your mediation training into practice with this comprehensive program designed specifically for new and developing mediators. "Beyond Training" provides video content, workbook, techniques, and templates to help build your skills and confidence as you build your practice

  • Module 1 - Setting Up Your Practice

    Preparing for Business Deciding Your Niche Marketing Tips and Ideas Building Your Network Workbook +3.8h Video Instruction

  • Module 2 - Pre-Mediation Essentials

    Client Contact and Screening
    Convening the Parties
    Mediation Documents
    (and Samples)
    Workbook +2.2h Video Instruction

  • Module 3- Understanding Conflict

    Understanding Conflict
    What is Conflict
    The Science of Conflict
    Managing Conflict in Mediation
    1.8h Video Instruction

Modules 4-7 Coming Soon!

  • Module 4: Emotional Intelligence in Mediation
  • Module 5: Online Mediation Demonstration
  • Module 6: In-Person Mediation Demonstration
  • Module 7: Advanced Mediation Techniques

Bonus material

For Early Purchase Mediators Only (Modules 1, 2, and 3))

  • Group Zoom Meeting

    Your choice from 2 collaborative Zoom sessions are designed not only to enhance your learning experience but also to help create a better, more relevant course for the entire mediation community.
    By participating, you'll not only get your questions answered, you will also play an instrumental role in developing a program that truly meets the needs of practicing mediators.

Kimberly Best RN, MA

Kimberly Best

I am Kimberly Best, RN, MA, a TN and MO listed mediator, owner of Best Conflict Solutions, LLC. My practice focuses on Mediation, Facilitation, Restorative Practices, Organizational Conflict Management with a Healthcare Specialty and Conflict Coaching, and Adult Family Mediation. My educational background combines nursing with advanced degrees in psychology and conflict management from UNC Charlotte and Lipscomb University, complemented by specialized training from institutions including Harvard Law School and the International Institute of Restorative Practices. As immediate past president of the Tennessee Association of Professional Mediators and current Membership Officer of the ABA Dispute Resolution Section, I remain actively engaged in advancing the field. My philosophy is rooted in the belief that conflict is natural, but how we manage it transforms relationships. I'm passionate about advancing mediation and dispute resolution skills, to help mediators succeed in bringing better ways for mitigating conflict.

Build Your Mediation Confidence and Competence

This course uniquely combines business development with client-centered skills, providing both the business foundation and practical tools needed for a successful mediation practice.